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Privacy Policy

Effective from: February 7, 2020.

    Last modified: 31 May, 2024

    We value your privacy and are dedicated to safeguarding your personal data while you are using our website https://magpays.com/ , including mobile versions, interact with our official social media profiles (collectively referred to as the “Website”) and use our services.

    OUR CONTACT DETAILS

    Name: TechnolOffer Limited (any references in this Privacy Notice to “we”, “us” or “our” are references to TechnolOffer only)

    Registration number: 76228513

    Address: Flat A, 8/F., Kingswell Commercial Tower, 171 Lockhart Road, Wan Chai, Hong Kong

    E-mail: [email protected]

    Any references to “you” and “your” include all individuals whose personal data we collect, hold, and process as a data controller while providing the Website and our services, including, in the case of legal entities, their representatives, employees, officers, agents, directors, and shareholders.

    HOW WE COLLECT YOUR PERSONAL DATA

    1. Personal data you provide us with:

    Contact Data: Your name, email address, and other contact information you may voluntarily mention.

    Regulatory Data: Information about your organization’s registration, regulated status, and any regulatory references (for example, name of legal entity, country of registration, registration number, affiliated companies, authorized representative, etc.). This also includes data that enables us to fulfill anti-money laundering requirements and ensure compliance with international sanctions, including information about the nature of the business relationship, whether you are a politically exposed person, and any other data necessary for us to meet our legal obligation to “know your customer.”

    Business Data: We may ask for details about your website, business industry, markets, and your offerings.

    Transaction Data: We do not process your payments as they are processed entirely through the secure server of the payment gateway. We may receive only limited information about your transactions (for example, date, time, amount, and currency, location, etc.).

    Communication Data: Emails and other correspondence, which we retain to respond to your inquiries and provide you with customer support.

    2. Automatically collected data:

    Login data: Information about your device, including the device’s IP address, operating system, browser type, etc.

    Usage data: Information about your use of the Website, including pages visited, time spent, and features used.

    3. What happens if you do not provide us with your personal data

    While you are not obligated to provide us with your personal data, certain information is necessary for us to supply the services you have requested. For instance, if you choose not to provide Business Data, we will not be able to recommend an appropriate payment option for you.

    HOW WE USE YOUR PERSONAL DATA

    PurposeType of dataLegal basis for processing
    To provide our services to youRegulatory Data, Business Data, Transaction Data, Contact DataPerformance of a contract
    To facilitate and support our relationship with you, whether you are a prospective, new, or existing customerRegulatory Data, Business Data, Transaction Data, Contact Data, Communication DataPerformance of a contract Compliance with a legal obligation Our legitimate interests (for conducting our business and preventing fraud)
    To oversee our interaction with you as a user of our Website or services, which includes notifying you about changes to our services, terms, or Privacy NoticeContact Data, Communication Data, Login Data, Usage DataPerformance of a contract Compliance with a legal obligation Our legitimate interests (to maintain accurate records and analyze how customers use our services)
    To use data analytics for the purpose of enhancing our Website, services, marketing, customer relationships, and overall user experiencesLogin Data, Usage DataOur legitimate interests (such as identifying customer segments for our services, maintaining the relevance of our Website, and expanding our business)
    To manage and safeguard our business and this Website, which involves tasks like troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hostingRegulatory Data, Login Data, Usage DataCompliance with a legal obligation (security obligations) Our legitimate interests (for the administration and IT services, network security, fraud prevention)
    To conduct marketing activities, including to follow-up with you regarding our services and your questionsContact Data, Communication Data, Login Data, Usage DataNecessary for our legitimate interests Consent (where required by law)

    WHEN WE SHARE YOUR PERSONAL DATA WITH OTHERS

    We share your data with trusted parties in the following cases:

    Business Partners and Service Providers

    We engage third-party service providers to receive some services from them. Your data may be shared with merchants, payment providers, and third-party acquirers to process payments. Also, some of the service providers assist us with data and cloud services, Website hosting, data analysis, information technology and related infrastructure, customer service, communications, and auditing. We may share your personal data with third parties to detect, prevent, or address fraud, security, or technical issues, or to protect our rights, property, and safety, or our users, customers, employees, and the public, or as otherwise required by law.

    Other Third Parties

    We may disclose your personal data to third parties in the event of any corporate changes, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock.

    Statutory Authorities

    We may share your personal data as required by law in these situations:

    • To respond to requests from government bodies like law enforcement or public authorities;
    • To comply with a court order;
    • For legal claims and regulatory inquiries.

    All parties engaged by us must follow data protection regulations and security standards. They cannot use your data for their own purposes, and we sign agreements for secure data handling.

    HOW WE СOMMIT INTERNATIONAL DATA TRANSFERS

    As a global business, we use service providers from various countries, including those outside the European Economic Area (“EEA”). To protect your personal data, we:

    • Ensure adequacy when a country has the required data protection standards. You can read more about adequacy decisions here;
    • Implement appropriate safeguards using standard data protection clauses. You can read more about standard data protection clauses here;
    • Use derogations when needed, such as your explicit consent, the performance of a contract involving you, important public interest reasons, establishment, exercise or defense of legal claims.

    YOUR DATA PROTECTION RIGHTS

    You have a number of specific rights under data protection law. The data protection rights include:

    • the right to be informed if, how, and why your personal data are being processed;
    • the right to access and get a copy of your personal data;
    • the right to have your personal data corrected or supplemented if it is inaccurate or incomplete;
    • the right to have your personal data deleted or erased;
    • the right to limit or restrict how your personal data is used;
    • the right to data portability meaning that you have the right to ask that we transfer the data you gave us from one organization to another, or give it to you;
    • the right to object to processing of your personal data;
    • the right not to be subject to automated decisions without human involvement, where it would significantly affect you;
    • the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data.

    To exercise any of these data protection rights, you should contact us at [email protected].

    We will either fulfill or refuse your request within 30 calendar days from the submission date, in line with data protection laws. If the request involves a large amount of data or multiple requests, we may extend the response time by 30 calendar days with prior notice.

    HOW WE SECURE YOUR PERSONAL DATA

    To safeguard your privacy, we have implemented physical, technical, and administrative security measures. Our security technology is regularly updated and tested. Access to your personal data is limited to employees and vendors who require this information to provide you with our services and to communicate with you upon your request.

    HOW WE STORE YOUR PERSONAL DATA

    We will retain your personal data only for as long as necessary. To establish the appropriate retention period, we take into account the quantity, type, and sensitivity of the personal data, the purposes for processing your personal data, and the legal requirements. Upon the expiration of the necessity to retain your personal data, we either anonymize or delete it. In specific instances, we are obligated to securely retain certain personal data to fulfill our legal and regulatory obligations.

    COOKIES

    We may collect information about your device, such as your IP address, operating system, and the type of browser you are using. This information helps us in system administration and provides aggregated data for our analytics. You have the option to configure your browser to reject cookies. However, in certain situations, this may cause some features on our Website to be non-functional.

    For more information on how to control your cookie settings and browser settings or how to delete cookies, please read the Cookie Notice available here.

    WHAT HAPPENS WHEN YOU VISIT OTHER WEBSITES?

    The Website may include links to other websites. If you click on a link to any of these websites, they may have their own privacy notices or privacy policies. This Privacy Notice does not extend to how those organizations handle your personal data. Therefore, we cannot accept responsibility or liability for their policies.

    MODIFICATIONS TO THIS PRIVACY NOTICE

    We regularly review this Privacy Notice to ensure that it remains up-to-date and accurate. We recommend that you revisit and review this Privacy Notice regularly to stay informed about the current terms.

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